Track your order
Once your order has been handed over to the carrier, you will receive an email containing the tracking number and a direct tracking link.
You can also enter your tracking number in the field below to check the latest status at any time.
If you’ve just received a “shipped” notification, please allow 1–3 business days for the tracking information to fully update in the carrier’s system.
Tracking FAQs
When will I receive my tracking number?
When will I receive my tracking number?
Tracking information is typically available within 1–3 business days after your order has been processed and dispatched. During high-demand periods or for customized items, processing may take slightly longer before tracking becomes active.
When will I get my order?
When will I get my order?
Your order will arrive based on processing time (1–5 business days) plus shipping time (7–18 business days) depending on the item and destination. Once shipped, you’ll receive a tracking number to follow your delivery every step of the way.
Why hasn’t my tracking updated yet?
Why hasn’t my tracking updated yet?
This is completely normal. Tracking updates may pause while your package is moving between facilities or during customs clearance. In some cases, the carrier may not update tracking information daily. Rest assured, your order is still in transit and on its way to you.
What should I do if my tracking number isn’t working or I didn’t receive it?
What should I do if my tracking number isn’t working or I didn’t receive it?
If you haven’t received your tracking email or your tracking number isn’t showing updates, please don’t worry. Simply contact our support team through the Contact page on our website or email us directly at support@glorygearus.com with your order number and email address. Our team will be happy to check the status and assist you as quickly as possible.