Shipping Policy
At LegendGearUS, we work hard to process and ship your order as quickly and accurately as possible. Below you’ll find detailed information about our shipping process, timelines, and tracking.
📦 Order Processing Time
All orders are prepared with care before shipment to ensure quality and accuracy.
- Regular products: 1–3 business days
- Special versions (customized items, limited editions, exclusive drops): 3–5 business days
Processing time refers to the period before your order is shipped and does not include transit time.
🚚 Shipping Time
Once your order has shipped, delivery times vary depending on the product and destination:
- In-stock items: typically arrive within 7–10 business days
- Other orders: may take up to 10–18 business days
Shipping time begins after your order has shipped, not on the date it is placed.
🌍 Shipping Carriers
For U.S. domestic and international orders, we ship using trusted carriers such as:
- USPS
- UPS
- DHL
- GOFO
In some cases, alternative carriers may be selected to ensure timely delivery.
Final shipping costs (if applicable) are calculated and displayed at checkout.
🔍 Order Tracking
Once your order ships, you will receive a Shipment Confirmation email containing your tracking number.
Tracking updates may take 24–72 hours to appear in the carrier’s system. You can track your package directly on the carrier’s website or through our Order Tracking page.
❗ Delays & Delivery Issues
While most orders arrive within the estimated timeframe, delays may occasionally occur due to:
- High seasonal demand
- Carrier delays
- Weather or customs inspections (for international orders)
If your order has not arrived by the estimated delivery date, please contact our support team at support@ legendgearus.com, and we’ll be happy to assist.
🏠 Incorrect Address Responsibility
Please ensure your shipping address is accurate and complete at checkout.
LegendGearUS is not responsible for delays or non-delivery caused by incorrect or incomplete addresses provided by the customer.
👉 Important: If you need to modify, cancel, or update your shipping address, please contact us within 48 hours of placing your order, before it enters production or is shipped. We’ll do our best to assist whenever possible.
📩 Need Help?
If you have any questions about shipping, tracking, or delivery status, our support team is always ready to help.
📧 Email: support@legendgearus.com
📄 Or visit our Contact Us page
Thank you for shopping with LegendGearUS.
We appreciate your trust and look forward to delivering gear you’ll love.