Your satisfaction matters to us. At GloryGearUS, we stand behind every product we sell and aim to make your shopping experience risk-free and worry-free.
✅ Our Promise to You
- Full refund for any faulty or defective product
- Full refund if the item is not as described
- Free replacement for damaged or defective items — no extra fees, within 30 days of purchase
💢 Damaged or Defective Items
If your item arrives damaged or defective, simply contact us within 30 days of receiving your order.
📧 Email: support@glorygearus.com
Our support team will review your request and provide clear next steps.
✔️ We’ll cover all return shipping costs
✔️ You’ll receive a full refund or replacement — your choice
As a sincere apology, we’ll also send you a 20% off coupon for your next order.
📦 Returns for Items in Good Condition
If you’d like to return an item that is not defective:
- Items must be unused and in original condition
- Return shipping costs will be covered by the customer
Once we receive and inspect the item, your refund will be processed promptly.